From First Call to Working System
The distance between deciding on local AI and using it every morning is a real question, and vendors rarely answer it. Here is the whole path, from the first conversation to the day the system starts working for you.
The short version: one conversation, one to two months of lead time you are kept informed through, and a machine that arrives already knowing your business.
It Starts With an Interview
Every engagement begins with a needs interview, never a blind buy. It covers your workflows, your compliance requirements, and what you actually need AI to do -- in your words, about your office.
No technical knowledge is required on your side of the table. Sizing the machine is the vendor's job, and the sizing math is published if you want to follow it.
Sized Then Sourced
From the interview comes a right-sized specification: the hardware, the tier, and the configuration your office actually needs -- no more than necessary, nothing left out. A 20% deposit reserves the build and covers the hardware order.
Comptrio procures the machine on your behalf. You never need to know what a unified memory pool is; that is what you are paying someone else to know.
Built and Tested First
FactoryOS goes onto the hardware before it ever ships. Models are selected and loaded, your integrations are configured, and the system is validated working -- then the machine is cleared and prepared for delivery.
Expect one to two months from order to delivery, with progress updates along the way rather than silence.
Day One Is Plug In
The machine arrives ready to run: shipped for the Private AI Office, hand-delivered with a documented chain of custody for the Sovereign tier. Acceptance is as simple as it sounds -- you receive the box, you turn it on, and it boots and operates within 24 hours of delivery.
There is no weeks-long on-site implementation phase, because the implementation already happened. Day one is a power cable and a login.
It Arrives Knowing Your Business
The install is not finished until the system is ingesting your own data, and that work is included at both tiers rather than sold back as setup fees. What you receive is a working system with your files in its knowledge base, not an empty appliance and a manual.
That is the difference between day one and month three at most vendors. Here the "does it know our business?" milestone is the delivery condition, not the distant goal.
The First Weeks of Use
Early use has a natural order: start with the chore nobody defends, and let trust grow from watching the approval queue. Within days, the morning briefing starts each person's day already caught up.
The system earns its place by working, not by being believed in. Nothing irreversible happens without a human approving it on stated facts.
What It Asks of You
Your side of the path is small but real. Someone points the system at the data it should ingest, someone owns the backup plan the needs interview designed, and -- if you want remote updates on the Office tier -- someone grants the key that allows them.
After that, ownership is the quiet part. The loud part is the first morning the briefing knows something you would have missed.